Privacy Policy

Privacy Policy 

Protecting your private information is our priority. This Statement of Privacy applies to, and River Road Music Festival and governs data collection and usage.  For the purposes of this Privacy Policy, unless otherwise noted, all references to River Road  Music Festival include and River Road Music Fest. The River Road Music  Fest website is a News and Information site. By using the River Road Music Fest website, you  consent to the data practices described in this statement.  

Collection of your Personal Information 

In order to better provide you with products and services offered, River Road Music Fest may  collect personally identifiable information, such as your:  

First and Last Name 

Mailing Address 

Email Address 

Phone Number 

If you purchase River Road Music Fest’s products and services, we collect billing and credit card  information. This information is used to complete the purchase transaction.    

We do not collect any personal information about you unless you voluntarily provide it to us.  However, you may be required to provide certain personal information to us when you elect to use  certain products or services. These may include: (a) registering for an account; (b) entering a  sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers  from selected third parties; (d) sending us an email message; (e) submitting your credit card or  other payment information when ordering and purchasing products and services. To wit, we will  use your information for, but not limited to, communicating with you in relation to services and/or  products you have requested from us. We also may gather additional personal or nonpersonal  information in the future.  

Use of your Personal Information  

River Road Music Fest collects and uses your personal information to operate and deliver the  services you have requested.  

River Road Music Fest may also use your personally identifiable information to inform you of other  products or services available from River Road Music Fest and its affiliates.    


Sharing Information with Third Parties 

River Road Music Fest does not sell, rent or lease its customer lists to third parties.    

River Road Music Fest may, from time to time, contact you on behalf of external business partners  about a particular offering that may be of interest to you. In those cases, your unique personally  identifiable information (email, name, address, telephone number) is not transferred to the third party. River Road Music Fest may share data with trusted partners to help perform statistical  analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All  such third parties are prohibited from using your personal information except to provide these  services to River Road Music Fest, and they are required to maintain the confidentiality of your  information.  

River Road Music Fest may disclose your personal information, without notice, if required to do  so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of  the law or comply with legal process served on River Road Music Fest or the site; (b) protect and  defend the rights or property of River Road Music Fest; and/or (c) act under exigent  circumstances to protect the personal safety of users of River Road Music Fest, or the public.    


Tracking User Behavior 

River Road Music Fest may keep track of the websites and pages our users visit within River  Road Music Fest, in order to determine what River Road Music Fest services are the most  popular. This data is used to deliver customized content and advertising within River Road Music  Fest to customers whose behavior indicates that they are interested in a particular subject area.    


Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by River  Road Music Fest. This information can include: your IP address, browser type, domain names,  access times and referring website addresses. This information is used for the operation of the  service, to maintain quality of the service, and to provide general statistics regarding use of the  River Road Music Fest website.  


This website contains links to other sites. Please be aware that we are not responsible for the  content or privacy practices of such other sites. We encourage our users to be aware when they  leave our site and to read the privacy statements of any other site that collects personally  identifiable information.  

Security of your Personal Information 

River Road Music Fest secures your personal information from unauthorized access, use, or  disclosure. River Road Music Fest uses the following methods for this purpose:    

SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is  protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.    

 We strive to take appropriate security measures to protect against unauthorized access to or  alteration of your personal information. Unfortunately, no data transmission over the Internet or any  wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect  your personal information, you acknowledge that: (a) there are security and privacy limitations  inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be  guaranteed.  


Right to Deletion 

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:  Delete your personal information from our records; and 

  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if  it is necessary to:  

  • Complete the transaction for which the personal information was collected, fulfill the  terms of a written warranty or product recall conducted in accordance with federal  law, provide a good or service requested by you, or reasonably anticipated within the  context of our ongoing business relationship with you, or otherwise perform a contract  between you and us; 
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal  activity; or prosecute those responsible for that activity; 
  • Debug to identify and repair errors that impair existing intended functionality; Exercise free speech, ensure the right of another consumer to exercise his or her right  of free speech, or exercise another right provided for by law; 
  • Comply with the California Electronic Communications Privacy Act; 
  • Engage in public or peerreviewed scientific, historical, or statistical research in the  public interest that adheres to all other applicable ethics and privacy laws, when our  deletion of the information is likely to render impossible or seriously impair the  achievement of such research, provided we have obtained your informed consent; 
  • Enable solely internal uses that are reasonably aligned with your expectations based on  your relationship with us; 
  • Comply with an existing legal obligation; or 
  • Otherwise use your personal information, internally, in a lawful manner that is  compatible with the context in which you provided the information. 


Children Under Thirteen 

River Road Music Fest does not knowingly collect personally identifiable information from children  under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian  for permission to use this website.  


Email Communications 

From time to time, River Road Music Fest may contact you via email for the purpose of providing  announcements, promotional offers, alerts, confirmations, surveys, and/or other general  communication.  

If you would like to stop receiving marketing or promotional communications via email from River  Road Music Fest, you may opt out of such communications by  


Changes to this Statement 

River Road Music Fest reserves the right to change this Privacy Policy from time to time. We will  notify you about significant changes in the way we treat personal information by sending a notice to  the primary email address specified in your account, by placing a prominent notice on our website,  and/or by updating any privacy information. Your continued use of the website and/or Services  available after such modifications will constitute your: (a) acknowledgment of the modified Privacy  Policy; and (b) agreement to abide and be bound by that Policy.  


Contact Information 

River Road Music Fest welcomes your questions or comments regarding this Statement of  Privacy. If you believe that River Road Music Fest has not adhered to this Statement, please  contact River Road Music Fest at:  

River Road Music Festival  
517 River Road  
Williamstown,, West Virginia 26187  

Effective as of June 01, 2023  




© 2023 River Road Music Festival.